Terms of Service

Kitravo™ Terms of Service

Welcome to the Kitravo™ website. Please read the following terms and conditions carefully regarding your use of our website and shopping in our store. By using our website and making a purchase, you accept the following terms.

1. General
1.1. Ownership of the Site:The Kitravo™ website is owned and operated by Kitravo™. 
1.2. Acceptance of Terms: By using our website, you agree to comply with these terms and all applicable laws.

2.Orders
2.1. Accuracy of Information: By placing an order on our site, you confirm that all information provided is true and accurate.
2.2. Order Cancellation: We reserve the right to cancel an order if there is suspicion of fraud, inappropriate customer behavior, or other justified reasons for cancellation.

3. Payments
3.1. Payment Methods: We accept various payment methods, including credit and debit cards, PayPal, and other methods available on our site.
3.2. Full Amount: All payments must be made in full before the shipment of your order.

4. Shipping
4.1. Processing Time: Order processing time is 1 to 2 business days.
4.2. Delivery Time: Standard delivery time is 8 to 13 business days. We also offer expedited shipping options. Details can be found in our Shipping Policy.
4.3. Responsibility for Delays: Kitravo™ is not responsible for delivery delays caused by courier actions, errors in the delivery address, or other factors beyond our control.

5. Returns and Complaints
5.1. Money-Back Guarantee: We offer a 30-day money-back guarantee. Detailed information can be found in our Return Policy.
5.2. Defective Products: If you receive a defective or damaged product, please contact us at support@Kitravo.com to report the issue.

 6. Data Protection
6.1. Privacy Policy: Your privacy is important to us. Details regarding the collection, processing, and protection of personal data can be found in our Privacy Policy.

 7. Intellectual Property Rights
7.1. Site Content: All content on the Kitravo™ site, including text, graphics, logos, images, and software, is the property of Kitravo™ or used with the permission of copyright owners.
7.2. Prohibition of Content Use: Copying, reproducing, distributing, or any other use of the content without prior written consent from Kitravo™ is prohibited.

 8. Limitation of Liability
8.1. Scope of Liability: Kitravo™ is not liable for any damages resulting from your use of our website or the purchase of our products, including direct, indirect, incidental, special, or consequential damages.

 9. Changes to Terms
9.1. Updates: We reserve the right to make changes to these terms at any time. Any changes will be posted on our website.
9.2. Acceptance of Changes: Your use of our website after changes have been made signifies your acceptance of the revised terms.

 10. Contact Us
If you have any questions regarding these terms, please contact us at support@Kitravo.com.

Thank you for shopping with Kitravo™. Your satisfaction is our top priority.